TERMS AND POLICIES

Cookie Policy

Effective Date: July 7, 2025

This Cookie Policy explains how Hotel Jean (“we”, “us”, “our”) uses cookies and similar technologies on our website and related services.

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use and protect personal information more broadly.

Table of Contents

  1. Summary

  2. Definitions & Interpretation

  3. What are Cookies

  4. Types of Cookies We Use

  5. Squarespace Specific Disclosure

  6. Third-Party Cookies

  7. Managing Cookies

  8. International Visitors

  9. Updates to This Cookie Policy

  10. Contact Us

1. Summary

We use cookies and similar technologies to ensure our website functions properly, to understand how visitors use our site, and to support our marketing activities. Some cookies are essential, while others are optional and may be controlled through browser settings or, where required by law, a cookie consent mechanism.

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2. Definitions & Interpretation

In this Cookie Policy:

2.1. “Client,” “you,” or “your” refer to the website visitor.

2.2. “Hotel Jean,” “we,” “us,” or “our” means Hotel Jean (our successors and assigns) or any person acting with authority from Hotel Jean.

2.3. “Cookies” means small text files placed on your device when you visit a website.

2.4. “Personal Information” has the meaning given under the Privacy Act 1988 (Cth) and, where applicable, Personal Data as defined under the General Data Protection Regulation (EU) 2016/679 (GDPR).

2.5. “Third-Party Cookies” means cookies placed by third-party service providers.

2.6. “Website” means the Hotel Jean website and any related digital services.

2.7. “Personal Data” has the meaning given under the General Data Protection Regulation (EU) 2016/679 (GDPR).

2.8. “Processing” has the meaning given under applicable data protection laws.

2.9. Squarespace means Squarespace, Inc. and/or Squarespace Ireland Limited, as applicable.

Hotel Jean acts as the controller of Personal Information and Personal Data collected through the Website. Squarespace and certain third-party providers may act as processors on our behalf, as described in our Privacy Policy and Data Processing Addendum.

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3. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, analyse usage, and deliver relevant content.

Cookies may be:

  • Session cookies, which expire when you close your browser; or

  • Persistent cookies, which remain on your device until deleted or expired.

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4. Types of Cookies We Use

4.1. Essential Cookies: these cookies are necessary for the operation and security of the Website. They enable core functionality such as page navigation, form submission, and protection against malicious activity. These cookies cannot be disabled.

4.2. Performance and Analytics Cookies: These cookies collect aggregated and anonymised information about how visitors use the Website, such as pages visited, traffic sources, and session duration. This helps us understand Website performance and improve user experience.

4.3 Functional Cookies: these cookies remember your preferences and settings (such as language or region) to provide enhanced functionality and a more personalised experience.

4.4 Marketing and Advertising Cookies: these cookies may be used to deliver relevant advertising, measure campaign effectiveness, and limit how often you see certain ads. They may track your activity across websites and platforms.

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5. Squarespace-Specific Disclosure

Our Website is built and hosted using Squarespace. Squarespace automatically places certain cookies and similar technologies on visitors’ devices for purposes including:

  • Website functionality and security

  • Performance monitoring and analytics

  • Fraud prevention and system integrity

  • Load balancing and infrastructure management

Squarespace may process Personal Information and Personal Data on our behalf as a processor in accordance with its own privacy documentation and contractual obligations, including its Data Processing Addendum.

Further information about Squarespace’s use of cookies and data processing can be found in Squarespace’s privacy and cookie documentation.

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6. Third-Party Cookies

In addition to Squarespace, we may use third-party service providers who place cookies on the Website, including providers of:

  • Analytics and performance measurement

  • Marketing and advertising services

  • Embedded content (such as video or social media integrations)

These third parties may collect and process information in accordance with their own privacy policies. We do not control the operation of third-party cookies.

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7. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that restricting cookies may affect the functionality and performance of the Website.

Where required under the GDPR or other applicable laws, you will be given the option to manage non-essential cookies through a cookie consent banner.

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8. International Visitors

If you access the Website from outside Australia, your Personal Information or Personal Data may be processed in other jurisdictions, including the United States and the European Union. We take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws, including the GDPR.

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10. Contact Us

Email: legal@hoteljean.com

Mail (Domestic and International):
Hotel Jean
PO Box 2172
Burleigh Waters, QLD 4221
Australia

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