Experience Review

A specialised and unique offering tailored to service providers, an Experience Review is designed to iron out any wrinkles in your offering(s) and elevate your brand.

Perfect for Beauty, Hair, Wellness, Fitness, Hospitality and Travel industries, we experience your service(s) and provide a thorough review with comprehensive constructive feedback, tips and tricks, and expert insights into the client experience.

With experience in this space, our customised recommendations provide an alternative perspective on how you can elevate your customer’s experience.

This service booking is for your initial Consultation only - as all In House services begin with a consultation process to establish the scope of work. From here we can provide you with an accurate quotation for your project - and if you choose to go ahead, your consultation cost is redeemable on the total cost of your customised inclusions.

We provide all of our ‘In House’ services within the Gold Coast, across Australia, New Zealand, Indonesia and beyond.

Our travel time is complementary for our local clientele within a 10km radius of our location - and priced on a bespoke basis for locations beyond this. Place an enquiry to learn more about Hotel Jean’s upcoming international availability.

TIMEFRAME

Generally a 4-6 week process from consultation to finalised content, the project timeline can be adjusted on request if required.

INCLUSIONS

As a bespoke service, additional inclusions and details will be finalised within the proposal process, however all projects will include the following:

• Consultation

• Briefing process

• Project proposal

• Client communication throughout project timeline

• Travel to location if required

• Our experience of your service(s) either online or in-person

• Access to our Exclusive Project Management Platform

• Review Final files provided in PDF file

• Recommendations across booking experience, practitioner communication, service experience, feel and atmosphere, music + sound, length of service, appearance and aesthetics, client information + education.

Inclusions can be tailored to include any required elements or areas of focus, and are best placed for the following service providers:

• Beauty Therapists

• Skin Technicians

• Hairdressers

• Nail Technicians

• Cosmetic Injectables

• Naturopaths

• Nutritionists

• Kineseologists

• Chiropractors

• Acupuncturists

• Massage Therapists

• Reiki Practitioners

• Gyms

• Personal Trainers

• Yoga / Pilates Instructors

• Breathwork + Meditation Facilitators

• Bathhouses

• Recovery Facilities

• Hotels

• Resorts

• Airbnbs

INVESTMENT

Your business, and brand is completely unique, which is why we provide bespoke quotations, customised to the project scope and inclusions. 

Our process begins with a $100 AUD + GST deposit, which will be deducted from your final quotation. After finalising your deposit, you’ll receive a one-on-one consultation and customised proposal.

You’ll schedule in a time for your consultation, where we’ll discuss your project requirements, preferences and any other details needed to confirm your inclusions and provide you with a final quotation. You’ll then receive a proposal detailing your customised inclusions and quotation options for you to consider. From here, we’ll confirm your chosen project inclusions, schedule a time within our calendar and get started on your project.

Experience Review services begin at 500 AUD + GST, depending on the project scope, size and location.

Please note that the service(s) must be provided free of charge. This will however be factored into your project quotation.